Bad Hotel Überlingen

Room is spacious and good. Bed mattress is comfortable. Sofa bed cushion is however too thin and uncomfortable. There are 2 points which made us felt really unhappy. Point 1 - We checked in the room and found out that they did not provide us extra room slippers for our child. We called and asked for an extra pair. But instead of sending this to our room. They asked us to collect it downstairs. For a 4 star hotel this is a no go. We insisted that they send it to our room. They were not happy but they did it. But not without a sour face. Point no. 2. Almost the same issue.. this time, we found out that there was only 1 small bottle of moisturiser in the bath room. We were 3. I called and asked for another 2 bottles. The receptionist was not happy again. Maybe she remembered what happened to the slipper issue. She argued that 1 small bottle should be enough for the 3 of us. The bottle is so small that it seemed ridiculous for anyone to accept this argument. I challenged her again and it took me a while to convince her to give me another 2 bottles. All in all, I have never seen such stingy acts of a receptionist in a 4 star hotel. There goes my 1 star rating for her services. She is also very rude and not kind.